L&I IT Business Analyst - Entry

Our Mission:
Keep Washington Safe and Working!

Our Values:
Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Job Highlights

As the entry-level IT Business Analyst, you'll be responsible for maintaining and enhancing the ALiS suite of applications to ensure it meet the needs of the business areas, customers, and stakeholders. You may also provide entry level support for one of the other 7 product teams within the Technology & Outreach Program (TOP). You'll use your problem-solving and analytical skills in order to identify, plan, design, and implement IT solutions that meet the business and customer needs.

Some of what you'll do:

* Identify and research business system functionality and data process improvements within IT systems.

* Conduct full lifecycle systems analysis to include requirements, activities and design to prioritize, develop analysis and reports that refine system products and services.

* Monitor data for accuracy, analysis and quality control for data improvements, and well-developed business productivity through its system features.

* Elicits, defines and documents business requirements for enhancements or changes to internal and external applications/systems or records from business area stakeholders and subject matter experts.

* Assess and analyze business processes to determine, design, and recommend technical solutions for product team development.

* Design, develop, and create business case documentation to support intake of new bodies of work for the products supported.

* Design stepped out test cases for testing feature functionality in systems using TFS.

* Elicit, define, and document business requirements for enhancements or changes to internal and external

* Identify and analyze risks associated with changes to internal and external applications/systems and recommends mitigating measures and solutions

Required:

A combination of relevant education
* and professional IT experience equal to at least 4 total years of that includes:

* One (1) year of progressive Business Analyst, Product Management, or Project Management experience utilizing Agile methodologies to perform elicitation, tracking, and documentation of business requirements, analysis and documentation of technical and functional specifications/diagrams, development of test cases, and management of testing processes.

* One (1) year of progressive experience presenting concise, relevant, and well documented findings and technical requirements that are in alignment with IT standards and best practices plus state, federal, and agency policies and procedures.

* One (1) year of progressive experience leading and facilitating meetings, presenting ideas clearly and concisely, developing effective working relationships, and handling difficult situations involving conflicting ideas/opinions.

* One (1) year of progressive experience utilizing excellent organization as well as time management skills, with the ability to multi-task and work effectively on simultaneous projects under tight and changing priorities, scopes and deadlines while maintaining a high level of quality and on-time completion.

* Relevant education includes a Bachelor's degree in Information Technology, Bachelor's degree in Computer Science, Business Analyst Certification, Project Management Certification, and Product Management Certification.

AND

* The ability to take action to learn and grow.

* The ability to take action to meet the needs of others.

Desired:

Additional professional experience that includes:

* One (1) year of direct experience creating and managing work items within Azure Dev Ops and/or Microsoft Team Foundation Server (TFS).

* Two (2) years of progressive experience utilizing project management methodologies on multi-million dollar IT projects.

* Two (2) years of progressive experience utilizing human-centered design principles to design IT solutions for complex issues.

* Two (2) years of progressive experience managing, leading, coaching, and mentoring Agile product teams.

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, telework is permitted full time. The assigned duty station for this position is Tumwater, Washington.

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

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