IT Project Manager - Journey; non Information Services Division | Olympia

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IT Project Manager
- Journey (non-permanent) in the Information Services Division. The expected duration is approximately through June 30, 2027, with the possibility of being extended further. This position is located in Tumwater, Washington, and is not union-represented.

Salary range 06IT: $88,832 - $118,800 annually (Effective 7/1/2025) | $90,096 - $121,176 annually (Effective 7/1/2026). The base pay offered will take into account internal equity and may vary depending on the preferred candidate’s job‑related knowledge, skills, and experience.

The AGO provides a workplace that is understanding of work-life balance and promotes advancement by offering a wide variety of professional development and growth opportunities.

Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s);
Vacation, Sick, and Other Leave; 11 Paid Holidays per year;
Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer:

• Flexible schedules and part-time/hybrid telework options;
• A Wellness Program, an Infants in the Workplace Program, and the Employee Assistance Program, which provides counseling, webinar, and other cost-free support resources;
• Numerous employee-driven affinity groups to foster community and connection, including Bereavement, Elder Care, Parenting, POC, LGBTQ+, Veterans and more.

The Information Services Division (ISD) provides support and consulting for legal technologies. The division is responsible for the development and delivery of AGO computer and telephone network infrastructure and the operation of network hardware and software platforms to provide AGO staff access to their work products and communications. It has multiple units that provide eDiscovery litigation support, custom software development, business intelligence and data management services.

Data security and disaster recovery are key to the maintenance and operations of the AGO's voice and data systems. The division also ensures compliance with state governance policies and standards and ensures that all electronic services function properly and securely.

Manage and coordinate projects:

• Initiates, plans, establishes and monitors scope, schedule and budget for IT projects;
• Defines and documents the Statement of Work and specifications for procurement needs, and develops work order contracts as necessary to support delivery of project objectives;
• Creates and provides Project Status reports and communications;
• Conducts Lessons Learned and prepares project Closeout Reports.

Analysis of business processes:

• Leads meetings to elicit business requirements, functional specifications and clearly writes them as technical requirements for new and existing solutions or applications;
• Defines Minimum Viable Products (MVPs) that deliver incremental value via an agile approach, prioritizes releases and manages associated stakeholder expectations;
• Ensures compliance with technical and stakeholder requirements by developing acceptance criteria, testing solutions and providing technical support documentation.

Evaluate and propose technical solutions:

• Evaluates new technology including analysis, procurement, customization, modification, installation, testing and documentation to address specific agency requirements;
• Develops processes, procedures and technical documentation to support operations;
• Researches and conducts functional testing with other IT teams on group policy issues, network security,…