Food and Beverage Manager

Job Description

We are in search of a dynamic leader with expertise in Food & Beverage. This role will oversee all F&B efforts executed in the Club including our Banquet Events.

Responsibilities:

• Achieve sales, profitability, and quality service goals for the Club by executing marketing strategies, providing quality service to the members, and employing leadership and managerial skills effectively.
• Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
• Initiate corrective action.
• Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.
• Implement and maintain effective two-way communication systems which reach all employees.
• Develop new programs, which result in an increased level of member satisfaction and operational excellence.
• Manage compliance with established company policies and procedures, along with local, state, and federal laws and regulations.
• Perform other related duties as required.
• Suggest and implement revenue generating programs that provide maximum price value to the members.
• Teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer expectations.
• Ensure staff demonstrates technical skills; conduct technical training on a regular basis.
• Update staff on regular basis on menu highlights.
• Ensure that the restaurant/club is always clean and ready for members.
• Monitor service and teamwork on a regular basis and counsel associates on both aspects.
• Ensure that staff is utilizing up selling techniques while providing customer service.
• Accommodate group bookings by adhering to proper banquet techniques.
• Utilize leadership skills and motivation techniques to maximize associate productivity and satisfaction of direct reports.
• Conduct effective employee meetings and counseling sessions.
• Participate in weekly staff meetings.
• Interview, hire, orientate, and train qualified applicants.
• Keep immediate supervisors promptly and fully informed of all problems or unusual matters of significance.
• Make business decisions based on production reports, similar facts, own experience, and opinion.
• Ensure a safe and sanitary work environment for all associates and guests.
• Maintain and enforce all SOP and service standards.
• Completely direct the operational efforts and strategies of all club outlets.
• Provide for an effective discipline orientation for new supervisors using use records, menus, and appropriate reference manuals.
• Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Club Handbook.
• Ensure forecast information is evaluated and utilized to make sound business decisions.
• Oversee development and execution of the marketing plan in each outlet.
• Continually develop innovative programs and incentives to maintain our competitive edge.
• Solicit feedback from members and associates through personal contact and surveys.
• Ensure that all administrative functions are performed accurately and on a timely basis.
• Maintain safe working conditions within department and club.
• Know department fire prevention and emergency procedures.
• Learn, understand, and refer to the Standard Operating Procedures.
• Evaluate staff performance on a ninety day, and annual basis.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established club policies and procedures to achieve the overall objectives of this position.

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package.

• medical/dental/vision plans
• life insurance
• ST/LT disability options
• food discounts
• training & development
• career advancement opportunities