MS-CRM technical - D365 CRM Integration and Data Migration Consultant-Senior

MS-CRM technical - D365 CRM Integration and Data Migration Consultant-Senior

Location:

Noida

Other locations:
Anywhere in Country

Date:
Feb 5, 2026

Requisition

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

• Lead the design, development, and implementation of D365 CRM solutions, ensuring alignment with business requirements and best practices.
• Collaborate with clients to gather and analyze requirements, translating them into technical specifications and solutions.
• Develop and customize D365 CRM applications, including workflows, plugins, and integrations with other systems.

• In-depth knowledge of D365 CRM modules (Sales, Customer Service, Marketing, Field Service).
• Experience in configuring and customizing D365 CRM applications to meet business requirements.
• Proficiency in creating and managing entities, fields, forms, views, and dashboards.

• Experience with HTML and CSS for customizing the user interface of D365 CRM applications.
• Familiarity with the Dynamics 365 SDK and Web API for integration and data manipulation.

• Experience with integration tools such as Azure Logic Apps, Power Automate, and Kingsway Soft for connecting D365 CRM with other systems.
• Knowledge of data migration strategies, including Data Import Wizard, Kingsway soft, Azure Data Factory and Data Export Service
• Proficiency in SQL for querying and managing data within D365 CRM and related databases.

• Understanding of system architecture principles and best practices for designing scalable and maintainable D365 CRM solutions.
• Experience in conducting system analysis and performance tuning to optimize CRM applications.

• Familiarity with Agile project management methodologies, including Scrum and Kanban.
• Experience in participating in sprint planning, daily stand-ups, and retrospectives.
• Provide technical guidance and support to junior consultants and team members, fostering a collaborative and knowledge-sharing environment.
• Conduct system testing, troubleshooting, and performance tuning to ensure optimal system functionality and user experience.
• Stay current with the latest D365 CRM features and updates, providing insights and recommendations for continuous improvement.
• Participate in project planning and management activities, ensuring timely delivery of project milestones and objectives.
• Engage with stakeholders at all levels, presenting technical concepts in a clear and concise manner.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in Microsoft Dynamics 365 CRM development and implementation.
• Strong understanding of CRM concepts, data modeling, and business processes.
• Experience with Azure services and integration tools (e.g., Logic Apps, Power Automate) is a plus.
• Familiarity with Agile methodologies and project management practices.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.

• Microsoft Dynamics 365 certifications (e.g., MB-200, MB-210, MB-220).
• Experience with Power Platform (Power Apps, Power BI, Power Automate).
• Knowledge of data migration strategies and tools.
• Understanding of security and compliance requirements in CRM implementations.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.