Help Desk Support Technician

Description

• Experience with setting IP address on printing devices
• Eyes and ears for remote support team.
• Ability to recognize and interpret switch ports in network room.
• Experience with Windows Device Manager.

• Mobile Device Manager
• MDM
• Help desk
• Networking
• Microsoft
• Customer support
• Customer service
• Windows 10

• Mobile Device Manager
• MDM
• Help desk
• Networking
• Microsoft

• Experience with setting IP address on printing devices
• Eyes and ears for remote support team.
• Ability to recognize and interpret switch ports in network room.
• Experience with Windows Device Manager.

Intermediate Level

This is a Contract position based out of Tupelo, MS.

The pay range for this position is $30.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Tupelo, MS.

This position is anticipated to close on Feb 25, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.