Warehouse Control Center Specialist

The Warehouse Control Center Specialist is responsible for the daily administration and optimization of our supply chain "control center" or visibility platform. They lead real‑time monitoring of internal logistics activities, translate operational requirements into technical system settings, and provide front‑line support to system users. The Warehouse Control Center Specialist is responsible for maintaining data integrity and driving supply chain resilience through predictive and proactive problem‑solving and technical fluency.

• Drive, steer, monitor and control all intralogistics flows within the warehouse
• Key‑User & warehouse process specialist – act as the first point of contact for all system and process‑related issues within the Control Center environment (e.g., SAP, TMS, or WMS)
• Monitor real‑time logistics data, including status updates, to identify and resolve exceptions before they impact service levels
• Translate operational and system processes into process flow documents (e.g. BPMN charts, SOPs) and regularly audit those for changes
• Develop training materials and conduct regular sessions for operational staff to ensure consistent and correct system usage
• Analyze system performance metrics (KPIs) to identify bottlenecks and implement process optimizations or digital automation predictively and proactively
• Audit and maintain the quality of system data across the network to ensure reporting accuracy
• Bridge communications between end‑users, key‑users, IT development teams, and external partners (suppliers) for system upgrades or customer implementations
• Lead internal projects to streamline and optimize the efficiency of processes and systems

• Bachelor’s degree in supply chain management, logistics, business administration, or a related technical field (e.g., industrial engineering) and 3–5 years of progressive experience in logistics, transportation coordination, or warehouse operations, with at least 1–2 years in a system‑heavy or "Key User" capacity. Must be proficient in ERP (SAP S/4
  
  HANA preferred), TMS (Oracle, Blue Yonder), or WMS, have advanced data analysis skills using Power BI, Tableau, or Excel (pivot tables, VLOOKUP), and have familiarity with supply chain visibility tools (e.g., Four Kites, Project
  44)
• Travel domestically and internationally up to 5% of the time
• Ability to obtain and maintain a valid driver license and passport
• Certifications such as Lean Six Sigma, CSCP (Certified Supply Chain Professional) preferred

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401(k) plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden.

Liebherr‑America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr‑America, Inc.

and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

Liebherr is a family‑run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high‑quality, user‑oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.

145 Liebherr Drive
38801 Tupelo, MS
United States (US)

Nicole Alden