Senior Operations Manager- Bedding in Tupelo

build Your Career with Ashley Furniture
- Where Innovation Meets Comfort

Job Description

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience.

Our solutions‑first mindset and dedication to growth are why Ashley remains #1 in our industry.

With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

The Senior Operations Manager will direct daily activities of Operations Managers and Supervisors on multiple shifts, leading production managers and supervisors to achieve overall performance goals for production, cost, quality and safety. The role coordinates production activities through planning with Supervisors, Schedulers, Human Resources Managers and Quality Systems Trainers to ensure manufacturing objectives are accomplished in a timely and cost‑effective manner.

• Maintain all disciplines across multiple shifts for Standard Operating Procedures (SOPs), audits, safety, and housekeeping.
• Provide quality parts/product to ensure daily and weekly production schedules are consistently met.
• Coordinate with maintenance teams to keep machines, tools, and assembly lines operating at peak efficiency.
• Collaborate with Industrial Engineering to establish correct incentive standards on machines and assembly lines.
• Plan forward capacity by working with purchasing and inventory control to achieve and maintain product flow that meets production and financial objectives.

• Partner with Product Quality Teams to maintain SOPs, conduct audits, and ensure the highest quality of parts and finished products.
• Work with Product Quality Team and Lean Six Sigma professionals to drive continuous process quality improvements.
• Collaborate with Production & Inventory Control (P & IC), Manufacturing Engineering, and Maintenance to enhance machine capabilities, improve tooling, and achieve cost reduction targets.
• Reduce waste by optimizing the five key inputs to the manufacturing process.
• Lead efforts to develop new processes and improve products by working with internal customers, suppliers, and domestic/overseas vendors.

• Partner with Environmental and Clean Up teams to maintain an optimal work environment throughout the plant.
• Ensure shift personnel adhere to the highest standards of shop floor organization and plant cleanliness.
• Champion workplace safety initiatives and compliance across all shifts.

• Lead, mentor, and develop Operations Managers, Supervisors, and production personnel across multiple shifts.
• Make employment decisions and recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, and pay adjustments.
• Coordinate and manage the work of employees by directing team members to meet departmental and plant goals.
• Ensure performance reviews are completed, define clear goals, and participate in administering performance evaluations.
• Participate in compensation review processes for all levels of staff.
• Manage employee performance and assist team members in improving through coaching, mentoring, and performance reviews.
• Recommend, plan, and implement employee training and skill development activities.
• Audit, maintain, and ensure employee time‑keeping and absentee records are accurate.

• Audit regularly to ensure standard operating procedures are being followed consistently.
• Communicate company and departmental issues and goals effectively.
• Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company‑offered learning opportunities.
• Manage resources to optimize equipment, facilities, employees,…