HVAC Service Technician in Tupelo

HVAC Manager / Service Technician

Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.

• Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Identifies, analyzes, diagnoses, and repairs systems and products at the customer’s location.
• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work, as necessary.
• Inspects vehicles by checking vehicle condition and cleanliness.
• Able to quote jobs.
• Maintains equipment by inspecting for signs of wear; notifies customer and/or Operations Manager of findings.
• Documents work by completing paperwork on each job and maintaining files.
• Represents the company by serving as a direct customer contact.
• Determines parts to order for repairs and the timeliness of need.
• Records parts, material, labor, subs, and other cost data per assignment and returns unused resources.
• Turns in all required paperwork and reports in a timely manner.
• Keeps current on all products concerning installation, operation, maintenance, service, and repair.
• Reads and interprets product specifications.
• Provides technical support to customers.
• Reviews product sales metrics and works on developing appropriate product selling plans and programs.
• Effectively performs needs assessments, develops sales proposals, estimates, specifications, and presentations.

• Medical Insurance
• Dental Insurance
• Paid Vacations
• 401(k) retirement plan with generous company match