Sales Back Office Specialist International

Position: Sales Back Office Specialist International)
Role Overview
Supporting the Sales Department in the operational and administrative management of domestic and international clients. Ensuring organizational efficiency, document accuracy, and high-quality communication.

Key Responsibilities

Switchboard & Correspondence:
Managing multi-language phone calls and emails (Italy & Abroad).
Sales Support:
Assisting the sales network with follow-up activities.
Order Management:
Accurate data entry and end-to-end processing of customer orders.
Quotes:
Preparing first-level commercial offers and quotations.
CRM & Database:
Managing customer records and updating the CRM system.
Documentation:
Overseeing commercial and shipping documentation.
Events:
Supporting the organization of trade fairs and corporate events.
Administrative Back Office:
General administrative tasks to support the sales workflow.
Reporting:
Reporting directly to the Sales Director.

Requirements

Education & Experience

Experience:

4-5 years of experience in a similar role, preferably within structured, export-oriented companies.

Education:

High School Diploma (Business/Administrative focus). A degree in Economics or related fields is a plus.

Technical Skills

Languages:

Fluency in  English   (written and spoken). A second foreign language is highly appreciated.
Software:
Proficiency in  MS Office   (Excel, Word, Outlook).
Tools:
Experience using  ERP/Management software  .
Logistics:
Basic knowledge of export procedures.

Soft Skills
Strong organizational skills and attention to detail.
Ability to prioritize tasks and problem-solve.
Excellent communication and interpersonal skills.
Team-oriented with a customer-centric mindset.

Position Details

Location:

Solbiate Olona (VA).

Note:

Initial training period will take place in Milan (Amendola Fiera area).

Schedule:

Full-time.

Contract:

"Metalmeccanico" National Collective Agreement.
Salary:
€26k – €28k Gross Annual Salary (RAL), commensurate with experience.
Benefits:
Meal vouchers (Ticket Restaurant).
Preferred Plus:
Prior experience in organizing international trade fairs.