Sales Customer Service Support

Get an international experience in a corporate environment.

These are the locally spoken languages that you’ll have to know.

These are the backgrounds this opportunity is associated with.

This would be your gross salary for this job opportunity.

You'll be working at

Today, AYTEK SOĞUTMA is the market leader in industrial cooling in Turkey. We manufacture cooling and temperature control systems, combining technologically advanced cooling systems with excellent quality and competitive prices, in our modern, 6,000 m² indoor facility (TÜV ISO 9001 certification in 2013). With over 7,000 cooling systems operating in Turkey and our export markets, Aytek continues to grow as a well-known brand with a successful sales organization, a wide network of business partners, and service centers.

What sets us apart from other brands is our commitment to producing devices that deliver optimal energy consumption and high efficiency throughout their lifespan, all while investing in a more economical cooling system. We invite you to seek consultancy services for your cooling projects. Our experts will assist you in determining system loads and project requirements. Providing the most appropriate and suitable solution for your projects is our priority.

Customer Service Representative is responsible for assisting customers with inquiries related to a company’s products and services. He/she will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.

• Attend training sessions to grow knowledge of product and to develop customer service skills.
• Resolve phone, walk-in, mail, fax, and email customer inquiries.
• Process and logging incoming calls into CRM system.
• Identify customer needs.
• Forward and escalate inquiries to relevant individuals and departments.
• Contact customers to give them accurate feedback on the progress of their inquiries.
• Update customer information as required.
• Maintain confidentiality of information.
• Perform other duties as the need arises.

Application process usually takes 7 days

• STEP 1 – Presentation of candidate
• STEP 2 – Contacting for interview with AIESEC
• STEP 3 – Interview with company representatives
• STEP 4 – Results
• Check how well you match the required profile

• Business administration (Required)
• Human Resources (Required)

• Relationship Management (Required)
• Database Administration (Required)
• Microsoft Power point (Required)
• Microsoft Excel (Required)
• Microsoft Word (Required)

French (Required)

Any Nationality

Bachelor (Required)

• Transportation – A means of transportation will be provided but not paid for. You will have to cover the cost.
• Food – 1 meal per day will be provided but not paid for. You will have to cover the cost.
• Computer – A computer will be provided.
• Leadership space – AIESEC will be providing leadership training during your experience.
• AIESEC VISA – You will require this visa for the duration of the opportunity.
• Health insurance – You will require health insurance for the duration of the opportunity.

Apply your skills and knowledge in a practical environment.

International Exposure – Experience working in new cultures and industries.

Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)

Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.

What is Global Talent? Who can participate? How long is a Global Talent Opportunity? Where can I go? What are the benefits of a Global Talent opportunity with AIESEC? Will I get paid if I go on a Global Talent opportunity? How much does it cost to go on a Global Talent opportunity?