Customer Service And Operations Coordinator

** Customer Service And Operations Coordinator*
* People Ready of Turlock, CA is now hiring Customer Service And Operations Coordinators! This role provides timely, accurate, and courteous support across multiple communication channels, including phone, email, live chat, and social media. The associate serves as a primary contact for customer inquiries and also coordinates quote creation, order dispatch support, delivery routing/scheduling, job progress checks, and closeout tasks.

Apply today and you could start as soon as tomorrow.

** As a People Ready associate you'll benefit from:*
* + Next-day pay for many of our open positions

+ The choice of long-term positions for steady work or short-term positions for extra cash

+ The convenience of applying for and accepting jobs right from our mobile app, Job Stack! Text "READY" to 81555 to download Job Stack and get started today

** Pay Rate:*
* _The pay rate for this job is $25 - $30 / hour
* _

** What you'll be doing as a Customer Service And Operations Coordinator:*
* + Serve as a primary point of contact for customers by phone, email, and chat, answering questions, providing job updates, and handling special requests.

+ Prepare customer quotes based on pricing requests, submit them for approval, send approved quotes, and follow up on pending bids and sales opportunities.

+ Gather and maintain accurate customer contact and job information.

+ Coordinate delivery schedules, truck routes, and driver assignments, and work with supervisors to keep jobs on schedule.

+ Process new orders and distribute paperwork and job information to the appropriate departments.

+ Track additional charges and billing items and communicate updates to customers and Accounting.

+ Document and photograph damages when needed.

+ Use Goodshuffle and other systems to track inventory, equipment, customer information, and job documentation.

+ Assist with picking, packing, restocking, samples, and other shop duties as needed.

+ Maintain required certificates, records, and other documentation.

+ Assist with social media and marketing content when assigned.

+ Provide timely, professional customer service and follow up on open quotes, jobs, and customer requests.

** Available shifts:*
* Shift timings - 1st Shift (Day) & Weekends

*
* Job requirements:

*
* + Applicants must be at least 18 years of age to be considered for employment with People Ready.

+ High school diploma or equivalent required.

+ Previous customer service, administrative, sales support, dispatch, retail, hospitality, or related experience preferred.

+ Strong verbal and written communication and customer service skills.

+ Comfortable using computers and learning multiple software systems; training will be provided on company-specific programs.

+ Ability to multitask, stay organized, and solve problems in a fast-paced environment.

+ Accurate typing and data entry skills; 40+ WPM preferred.

+ Professional, patient, and able to handle customer questions and concerns appropriately.

+ Ability to maintain accurate and confidential customer and company information.

+ Ability to lift up to 50 pounds and assist with light shop or inventory duties as needed.

+ Background check and drug test required.

** Ready to take control of the way you work?*
* Complete our application to join the People Ready team today.

* Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.

Employees and their eligible dependents are offered Medical/Dental/Vision insurance and…