Senior Director of Undergraduate Advising

Senior Director of Undergraduate Advising

Job no: 554644
Work type: Management (MPP)
Location: Stanislaus - Turlock
Categories: MPP, At-Will, Full Time, Student Services, On-site (work in person at business location)

• Provide long-range vision and strategic leadership for a centralized, campus-wide undergraduate academic advising system aligned with national best practices and institutional priorities.
• Develop and administer campus-wide advising standards, policies, and procedures in alignment with CSU system requirements and university goals.
• Lead the design and implementation of an equity‑minded advising framework addressing the needs of diverse and high‑impact student populations, including historically underserved and at‑risk students.
• Serve as the principal advising leader within Enrollment Management, collaborating with the Registrar and academic partners on degree progress, academic standing, and graduation processes.
• Provide executive leadership, supervision, and performance management for multiple advising and student success units, including the Advising & Success Center, Graduation Advisors & Evaluator, and the Director of Student Support Systems.
• Establish and enforce campus-wide standards for advisor caseload management, student outreach, appointment practices, and advising documentation to ensure consistency, compliance, and effectiveness across units.
• Oversee the strategic, campus-wide use of advising technologies and student success platforms (e.g., EAB Navigate, Degree Audit tools, People Soft) that support predictive analytics and advising optimization.
• Analyze advising, persistence, retention, and graduation data to inform program enhancements and recommend policy or procedural changes with institutional impact.
• Manage assessment of advising services, identifying trends, inequities, and opportunities for systemic improvement across advising units.
• Coordinate with Institutional Research and Information Technology to design and implement dashboards and data tools that support advising effectiveness and degree progress monitoring.
• Collaborate with deans, department chairs, and faculty advisors to ensure consistency in advising practices aligned with curricular pathways and degree requirements.
• Partner with Student Affairs, basic needs programs, and student support units to integrate academic advising within a holistic student support model.
• Represent advising on campus committees and initiatives focused on student success, retention, persistence, and equity.
• Ensure academic advising practices comply with CSU policies, campus academic regulations, FERPA, and degree completion standards.
• Contribute to the development and administration of academic policies related to change of major, academic standing, appeals, petitions, and graduation requirements.
• Collaborate with the Registrar and Enrollment Services to implement academic policies, align catalog requirements, and maintain effective degree progress workflows.
• Manage budgets, staffing structures, and operational priorities for all supervised advising and student success units.
• May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
• Other duties as assigned.

• Education: Master’s degree in higher education administration, counseling, student affairs, business/public administration, or a related field.
• Experience: Seven (7) years of progressively responsible experience in academic advising, student success, or enrollment management roles, including five years of supervisory experience.
• Preferred Qualifications:
• Experience in the California State University system or a comparable large, public university.
• 5+ years of experience leading or managing a centralized or hybrid undergraduate advising model serving multiple colleges or academic units.
• 5+ years of functional leadership experience with enterprise advising technologies (e.g., EAB Navigate, People Soft Campus Solutions, Degree Audit/DARS).
• 5+ years of experience supervising professional staff, including oversight of multiple teams or units.
• Demonst…