Administrative Assistant Floater

Administrative Assistant - Floater

Outpatient Office

Full-Time;40 hours per week

Monday-Thursday; 7:30am-5:00pm;
Fri: 8:00am-12:00pm

-Bibb, Pickens,and Tuscaloosa County-

• Must possess a thorough understanding of the use of electronic health records and Microsoft Office programs.
• Maintain office management of assigned administrative facility.
• Must be able to deal with difficult situations appropriately, communicate appropriately, withstand continual deadlines, concentrate and maintain accuracy in spite of frequent interruptions.
• Good organizational skills required.
• Must be able to work effectively and cooperatively to facilitate a team model.
• Must possess the ability to handle large quantities of documentation efficiently.
• Must be able to understand the confidential nature of consumer information and abide by privacy policies.
• Must be able to relate to clients and staff in a professional and effective manner.

• Cordially greet clients. Check the client in via the computer system: update client demographic information and obtain the client's signature. Inform the appropriate staff member of waiting clients.
• Obtain and enter all intake information for new clients in the computer system.
• Obtain all financial information, including insurance information and proof of income, for new clients and scan documents into the computer system.
• Verify Medicaid for all new clients. Complete the client's financial eligibility set up in the computer system.
• Monitor client cancellations and no-shows. Provide this information to staff or enter no-show notes as appropriate. Send letters to follow up no-shows and for rescheduled appointments.
• Schedule follow up appointments with clients.
• Make reminder phone calls to clients with upcoming clinic appointments.
• Schedule interpreter or translator as needed.
• Ensure all administrative tasks essential to front desk operations are performed in an organized, efficient and timely manner, including answering the telephone, reception of clients and scheduling details.
• Perform mail distribution duties as assigned.
• Take payments and maintain accurate receipts for cash payments. Deliver money to Accounts Receivable or make bank deposits and forward deposit slips and receipts to Accounts Receivable.
• Every month perform administrative reviews on charts opened six months previously and closed case reviews on charts closed the preceding month as assigned.
• Coordinate with the county jail to schedule appointments for court ordered clients as necessary.
• Request records or lab results from other agencies as necessary.
• Coordinate Indigent Drug Program and Patient Assistance Programs with eligible clients, including providing the client with the correct application, routing the application to the drug company, following up with the drug company, reordering the medication and picking up the medication as necessary.
• Enter initial Substance Abuse client information into ASAIS system to obtain ASAIS  necessary.
• Obtain vital signs from client during doctor's visits and enter into the computer system as necessary.
• In Bibb and Pickens Counties perform fire drills and other emergency drills as required.
• Ensure the security of medical records.
• Receive and manage the distribution to clients of prescriptions and lab orders for telemedicine as necessary.
• Ensure that all safety, fire prevention and other procedures are followed by clients at all times.
• Ensure that all assigned duties are implemented according to IRBHpolicies and procedures.
• Ensure that all assigned duties are implemented according to Department of Mental Health policies and standards.
• Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a…