Account Manager

TYK America Inc., a subsidiary of Japan-based TYK Corporation, specializes in manufacturing high-quality refractory products for Steel, Non-Ferrous, and Specialty Metals industries. Headquartered in Clairton, Pennsylvania, just south of Pittsburgh, the company also produces advanced ceramics for specialized applications. Its extensive product line includes magnesia graphite bricks, steel ladle slide gates, gas purging plugs, precast shapes, and advanced ceramic materials. TYK America focuses on providing innovative solutions to meet the specialized needs of industries it serves, upholding a strong reputation for expertise and quality in the field.

This is a full-time remote role for an Account Manager. The Account Manager will be responsible for building strong client relationships, managing client accounts, and collaborating with internal teams to ensure customer satisfaction. Key tasks include identifying new business opportunities, coordinating product orders, monitoring supply chain processes, and ensuring timely delivery of solutions tailored to client needs. The role will also involve addressing customer inquiries and proactively identifying ways to enhance services and client experiences.

• Strong relationship management and client servicing skills
• Proficiency in project coordination, supply chain management, and problem-solving
• Effective communication and collaboration skills
• Knowledge of the refractory, metals, or advanced ceramics industries is a valuable asset
• Ability to work independently in a remote environment
• Proficiency in relevant software tools such as CRM platforms and Microsoft Office Suite
• Bachelor’s degree in Business, Engineering, or a related field is preferred