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Customer Service Assistant-Mortgage Servicing
Job in
Tuscaloosa, Tuscaloosa County, Alabama, 35487, USA
Listed on 2026-08-01
Listing for:
LHH Talent
Full Time
position Listed on 2026-08-01
Job specializations:
-
Finance & Banking
Loan Servicing, Accounting & Finance
Job Description & How to Apply Below
Serve as the primary point of contact for borrowers regarding mortgage servicing inquiries;
Assist customers with questions related to escrow accounts, property taxes, insurance, and loan servicing;
Review insurance bills for accuracy and enter insurance policy and billing information into the mortgage servicing system to ensure timely escrow disbursement and payment processing;
Research and resolve discrepancies related to insurance premiums, escrow accounts, and property tax payments;
Communicate with insurance carriers, tax authorities, and internal departments to resolve account issues
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