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IT Support Analyst — Tier 1 & 2 Troubleshooter
Job in
Tuscaloosa, Tuscaloosa County, Alabama, 35401, USA
Listed on 2026-06-23
Listing for:
Cook Systems
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Cook Systems is looking for a skilled IT Support Specialist to deliver Tier 1 and 2 support across various locations including Tallahassee, Orlando, Jacksonville, Miami, and Tampa. In this role, you will provide technical advice, troubleshooting, and informal training to customers while maintaining essential databases to enhance service quality.
The ideal candidate will have a Bachelor’s in Computer Science or a related field, along with at least two years of IT experience. Benefits include comprehensive medical plans, 401(k), and protective insurance options to secure your future.
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