Systems Engineer

• Perform administration of Windows Server, database Server, and Linux systems across enterprise environments.
• Administer and support core infrastructure components including DNS, SAN, VMware, Active Directory, Microsoft Exchange/Office 365, and security tools.
• Manage and maintain security patching, configuration monitoring, system performance, backup and recovery, disaster recovery, and incident response protocols.
• Administer datacenter infrastructure technologies such as virtualization, enterprise storage, backup solutions, and zero trust network architectures.
• Utilize ITIL-based frameworks for incident, asset, and change management.
• Ensure the reliability, security, and availability of all systems, servers, and network infrastructure.
• Monitor, diagnose, and resolve complex system issues using logical analysis and creative problem-solving techniques.
• Develop and implement strategies to enhance system performance, increase operational efficiency, and reduce downtime.
• Create and maintain technical documentation, network diagrams, and process flowcharts to support team operations and ensure adherence to best practices.
• Track and report on system performance metrics, providing actionable insights and clear statistics to IT leadership.
• Collaborate with internal IT teams, business stakeholders, and external vendors to align infrastructure capabilities with organizational goals.
• Participate in an on-call rotation and provide emergency support during critical incidents or scheduled maintenance windows.

• Five or more years of experience in network engineering or administration and network security.
• A bachelor's degree in computer science, Information Technology, or equivalent, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree.
• Certifications such as Microsoft Certified:
  Azure Administrator, MCSA/MCSE, or CompTIA Server + are preferred.
• Work involves much person contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Hands-on experience with Cisco, Citrix, and other networking equipment.
• Strong knowledge of TCP/IP, routing protocols, VLANs, and QoS.
• Proficiency with network monitoring and management tools (e.g., Solar Winds, PRTG, Nagios).
• Experience with cloud networking (Azure Virtual Network, or hybrid environments preferred).
• Ability to create professional presentations using software (PowerPoint, Prezi, etc.).

Demonstrates expertise in Windows Server, Linux systems, and network security administration, ensuring system reliability and performance through effective management of infrastructure components and incident response protocols. Proficient in utilizing ITIL frameworks and collaborating with cross-functional teams to align IT capabilities with business objectives.

• Windows Server Administration
• Network Security Management
• ITIL Framework Utilization
• Cloud Networking (Azure)
• Cisco Networking Equipment

• Linux System Administration
• Database Server Administration
• DNS Management
• VMware Administration
• Active Directory Management
• Microsoft Exchange/Office 365
• Security Patching
• Backup and Recovery
• Incident Response Protocols
• TCP/IP and Routing Protocols

• Conflict Resolution
• Relationship Building
• Collaboration

• Microsoft Certified:
  Azure Administrator
• MCSA/MCSE
• CompTIA Server +

• Zero Trust Network Architecture
• Disaster Recovery
• Configuration Monitoring
• System Performance Metrics
• Change Management

• Solar Winds
• PRTG
• Nagios
• Virtualization Technologies
• Enterprise Storage Solutions