Information Technology Specialist Job Tuscaloosa area,Alabama USA,IT/Tech

Position: Information Technology Specialist ()

Two (2) positions are available for this vacancy. One position will be assigned to the Andalusia Campus, and one position will be assigned to the Mac Arthur Campus.

The Information Technology Specialist is responsible for assisting in the design, installation, maintenance, and support for all College users of computers, software, and technology equipment. The position will coordinate the LAN, PC, and technical support activities for all areas of the college.

Commensurate with experience on Salary Schedule E3 Grade 03 of the ACCS Salary Schedules.

Install, maintain, and upgrade existing and/or new hardware, software, and peripherals for the College.

Set up, install, and assist with maintaining network printers.

Perform preventive maintenance, diagnostic, and troubleshooting procedures to ensure optimum performance of labs and networks.

Assist in maintaining inventory of hardware and software.

Assist with configuring, installing, repairing, and maintaining the campus networking infrastructure (routers, switches, hubs, network cards, media converters, UPS appliances, CAT 5 cabling, fiber optic patch panels, patch cables, RJ45 connectors, junction boxes, access points, and network racks/frames).

Assist in providing network resources for instructors and students via Active Directory.

Assist in installing and configuring server systems, updating them as necessary, and maintaining them on a day-to-day basis.

Assist in maintaining campus servers (DNS, DHCP, etc.).

Assist in managing users and users’ accounts, including computer-related aspects, maintaining and creating user accounts, security of user accounts, and responding to user requests, questions, and problems.

Assist with monitoring and maintaining campus Internet connectivity and Internet activity.

Research information relating to the purchase of technology-related equipment and software in order to recommend the best and most cost-efficient equipment for employees and students.

Assist instructors in academic labs and classrooms with troubleshooting and repair of projectors and interactive boards. (Video, RCA, and USB connections).

Assist in campus network planning and serve as a consultant for projects.

Assist in developing bid specifications for the College Network, Telecommunications, and all related equipment.

Assist in preparing requisitions for network hardware, computer hardware, software, and supplies.

Assist with the installation, configuration, and maintenance of phones, as well as setting up the phone, phone line, and voicemail.

Assist HR and employees with Neo Ed technical support.

Monitor IT tickets to include monitoring, responding, and documenting in a timely manner.

Attend staff and employee meetings, professional development, orientation activities, and other functions.

Perform other duties as assigned.

Minimum of
1) a bachelor’s degree in an IT-related field or
2) an Associate of Applied Science in Computer Science with three years of full-time computer experience or Industry-Recognized Certificates within IT.

The person chosen to fill the position is required to provide official transcripts before the end of the first semester of employment.

WORK EXPERIENCE VERIFICATION:

Meeting

Minimum Requirements:

If the requirements for a position list work experience in a field or area, the applicant must provide written verification(s) of their applicable work experience in order to be hired for the position. Such written verification(s) of work experience must demonstrate that the applicant meets the minimum work experience requirement. Applicants who do not produce this information as indicated will be ineligible for hire and subject to having any offer of employment withdrawn.

Salary Calculation: For all salary positions, the salary amount for the selected applicant is determined by step placement on the applicable salary schedule. Step placement is dependent upon the following: (a) all work experience in public education in Alabama and (b) all other work experience outside of public education in Alabama that, in the sole judgment of the College, directly relates to the requirements of the position.

The applicant selected for the position must provide…