IT MES Manager

IT MES Manager

We are looking for a Sr. IT lead position, the candidate will be responsible to provide IT support:

Detailed understanding of MES for manufacturing operations

Project coordination and Management

Team management: including project assignments, team availability and Shift management

Understanding of IT support areas:
Infrastructure & Network

Duties and Responsibilities

MES

• MES System monitoring, troubleshooting, problem resolution and implementation
• Make changes to or create required steps or logic within the MES system
• Track and control MES devices and their configurations
• Hardware support - configuration of printers, scanners (PPC), configure and troubleshoot barcode scanners
• Inventory Management of hardware used for operations
• Take new MES requirements / changes from operations team:
• Translate it into technical specifications
• Creating work instructions
• SQL Job maintenance and tracking
• Review and test the change with production team and 3rd party support
• Plan for rollout

Infrastructure

• Basic level network troubleshooting
• Should be able to troubleshoot other systems that are integrated with MES (such as JIS sequence system, Paintshop system, AIB, HMI etc.)

Project Management

• This position will function as the dedicated Sub-Project Manager working with the PM team to plan and coordinate for all projects

Team management

• MES Team coordination – Assign projects to MES Engineers, support the MES Engineers for projects from Assignment to Implementation
• Manage IT Team’s availability and shift management
• Regular status and review meetings with IT Director

Availability

• Flexible schedule and sense of urgency to support escalations that affect business operations and client services
• Available after hours and weekends as needed and willing to work on-call support

General Requirements

• Present strong interpersonal and communication skills; business operations facing
• Ability to prioritize work in a multi-tasking and fast paced environment
• Attention to details and completeness of work (e.g. documentation) will be expected
• Must be a team player and also lead the IT team with a high degree of self-motivation
• Ability to learn and apply technical information and are motivated to grow
• Authorized to work in the United States
• This position may require some local, national, and occasional international travel

Education & Experience Requirements:

• Bachelor’s degree or equivalent
• 7+ years of experience in IT
• Working knowledge of technologies such as Microsoft Excel and Database (MSSQL)
• Strong ability to diagnose alerts, events or issues