Case Advocate II

Pay Grade / Pay Range

Minimum: $48,600 – Midpoint: $60,800 (Salaried E7)

218142 – AL Disability Advocacy Prog (ADAP)

Monday – Friday 8:00 am to 5:00 pm

Position is eligible for hybrid work subject to University policy.

The Case Advocate II conducts all phases of advocacy for individuals and classes of persons with disabilities for whom legal rights have been denied. Completes intake work, case investigations, representation, negotiation, administrative remedies, and providing information and referral services throughout the State of Alabama. Presents to consumers and the public concerning the rights of persons with disabilities and current legal issues affecting individuals with disabilities.

Works collaboratively with Clinical Students and Law Clerks, Senior Advocates, and Attorneys.

ADAP is the statewide protection and advocacy system for the state of Alabama. ADAP works to achieve fairness and justice for Alabamians with disabilities that provides legally based advocacy services. Investigates allegations of abuse and neglect against persons with disabilities. Participates in legislative and regulatory advocacy work. Conducts education and outreach about disability rights. Conducts onsite reviews of persons or entities serving as representative payees for beneficiaries of Social Security payments following specific guidelines and protocols.

Interviews representative payees and beneficiaries. Reviews confidential and private records. Documents observations, collects evidence and information of value. Reviews work sites and housing facilities for possible health and safety violations. Reviews and analyzes financial records to assess violations or potential incidents of mismanagement of beneficiary funds. Prepares comprehensive reports detailing the findings. Develops corrective action plans to assist representative payees in conforming to requirements specified by the Social Security Administration Commissioner.

Works with complex reviews and is required to train representative payees in their duties. Provides beneficiaries information and referral to other programs or services as appropriate to protect their rights and secure their well‑being. This position requires extensive in‑state travel, some of which will be overnight. Use of your personal car for business travel may be necessary ote or hybrid work may be allowed with prior approval of the agency’s executive director.

Bachelor’s degree and two (2) years of attorney, educator, paralegal, and/or advocate experience; OR master’s degree and some attorney, educator, paralegal, and/or advocate experience.

• Ability to work and display sensitivity to individuals with disabilities.
• Ability to work independently while being supervised and supported by managers and other team members.
• Ability to analyze and synthesize information from a variety of sources.
• Ability to juggle multiple projects at the same time.
• Effective oral and written communication skills.
• Exceptional interpersonal relationship skills.
• Strong computer and technology literacy.
• High commitment to service excellence.
• Strong mathematical skills.

• Three (3) years of experience with and extensive knowledge regarding laws, regulations, and programs affecting people with disabilities especially the Social Security Administration.
• Knowledge of Alabama state agencies serving persons with disabilities, including the Dept. of Mental Health, Human Resources, Corrections, Youth Services and Education.
• Demonstrate interviewing skills, including with persons with disabilities.
• Experience reviewing and analyzing financial records.
• Strong math skills and computer literacy.

Prior to hiring, the final candidate(s) must successfully pass a pre‑employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A…