Operations Manager, Luxury Condominium

Benefits:

• Discretionary Bonus
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Competitive salary
• Employee discounts
• Opportunity for advancement

We are looking for a leader at our Westgate Luxury Condominiums property right beside Bryant Denney Stadium in Tuscaloosa, AL! This position is responsible for managing the rental management function to maximize profitability and customer satisfaction through effecting yield management and timely guest request processing.

This position is also responsible for managing the association property management function to maximize owner satisfaction, property maintenance and overall property appearance through effecting management and timely owner request processing.

Weekends during season are required!

• Responsible for property oversight including team members, building and unit maintenance and rental/association areas.
• Instrumental in the development of the annual marketing plan by forecasting future occupancy and generation of revenues; analyzes significant variances from past projections and presents data to higher level authority; monitors labor and operating expense budgets, identifies deviations and implements corrective action.
• Coordinates the development of the annual Property Business Plan in the forecasting of all related market segments as well as the formulating of all relevant trending and competitive set statistics which justify future strategic decisions.
• Coordinates the development of the annual Property Association Business Plan, including all outside contracts and special needs and projects. This requires the input and cooperation of other staff members and the Association Board of Directors.
• Provides guidance and direction as received from corporate to ensure a smooth transition to, and management of any new PMS, CRS and computer systems. Actively schedules appropriate training in conjunction with corporate directives to ensure that all team members including key front office, have adequate knowledge of the functionality of the new systems. Communicates system changes as they occur to all appropriate personnel.
• Responsible for every aspect of the Yield Management system, including the routine evaluations of unit pricing (along with the Rental Manager as appropriate) and all reports on a monthly basis.
• Manages property reservations to efficiently and accurately record bookings for individual and