Program Manager Global Campus; TUGC

Program Manager for Tuskegee University Global Campus (TUGC)

Tuskegee University is seeking a dynamic and experienced Program Manager to lead the launch and ongoing management of the Tuskegee University Global Campus (TUGC), the university’s online learning initiative. This role is critical in driving the strategic planning, development, and implementation of online programs that align with the university’s vision of expanding access to quality education. The Program Manager will work closely with the Office of Distance Education and Online Learning (ODEOL), faculty, IT, and other stakeholders to ensure successful execution of this initiative.

• Lead the strategic planning process for TUGC in alignment with the university’s overall mission and goals
• Conduct comprehensive market research to identify trends, target demographics, and competitive positioning for online programs
• Develop and refine the overall project plan, including timelines, milestones, and resource allocation

• Collaborate with academic departments to identify and develop online programs and courses, ensuring they meet accreditation standards and market demand
• Oversee the design and implementation of course content, working with instructional designers, faculty, and technical staff
• Ensure that all programs incorporate best practices in online pedagogy, accessibility, and student engagement

• Coordinate with the ODEOL to provide training and development for faculty on online teaching methodologies and technology
• Manage the recruitment and onboarding of key personnel, including instructional designers, technologists, and support staff

• Work with IT and other stakeholders to assess and upgrade technological infrastructure, including the Learning Management System (LMS) and related tools
• Ensure the seamless integration of online systems such as student registration, payment processing, and digital records management

• Develop and implement a comprehensive marketing and recruitment strategy to attract prospective students to the TUGC
• Coordinate virtual tours, informational sessions, and outreach efforts to maximize enrollment
• Develop and implement international recruitment strategies to expand the global presence of TUGC, attracting students from diverse regions worldwide
• Build and manage relationships with global education partners, including universities, government agencies, and international recruitment organizations, to enhance the international reach of online programs
• Ensure that online programs meet international accreditation and compliance standards, facilitating global recognition and appeal of TUGC offerings

• Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of online programs and student outcomes
• Lead pilot testing of online programs, collecting feedback to inform continuous improvement initiatives
• Ensure compliance with accreditation and regulatory standards, including federal and state requirements

• Develop robust support services for online students, including academic advising, tutoring, career services, and mental health resources
• Provide ongoing support and resources for faculty to maintain high-quality online instruction
• Perform other duties as assigned

Education

• Master’s degree in educational technology, instructional design, higher education administration, or a related field
• A doctorate is preferred

Experience

• Minimum of 5 years of experience in higher education, with a focus on online learning, program management, or instructional design
• Proven track record of leading large-scale online program launches or similar initiatives in an academic setting
• Experience in managing cross-functional teams and working with academic leadership

Preferred Qualifications

• Experience in a similar role within a university setting, particularly with the launch and management of online degree programs
• Familiarity with accreditation processes and compliance requirements in higher education
• Experience with marketing and recruitment strategies for online programs

Knowledge of

• Online learning technologies, LMS platforms, and digital tools used in higher education

Skills

• Excellent communication and interpersonal skills
• Analytical skills to interpret market research, enrollment data, and KPIs for informed decision-making

Ability to

• Manage multiple priorities and meet deadlines

• Ability to operate standard office equipment
• Ability to walk short distances
• Ability to prepare and analyze data and figures
• Ability to view a computer terminal; extensive reading

• Resume
• Unofficial transcripts
• Letter of recommendation (2 required)