Coordinator, Family and Parent Relations

Coordinator, Family and Parent Relations Job Summary

The Coordinator of Family and Parent Relations is a strategic and impactful role that contributes to the holistic development of students and the overall success of Tuskegee University. As a key member of the Student Affairs leadership team, the inaugural Coordinator of Family and Parent Relations at Tuskegee University is a pivotal role that actively supports the academic mission and priorities of the institution by fostering strong connections with parents, families, and other supporters of students from orientation through commencement.

This position is designed to enhance the overall student experience by developing and implementing compelling programming that enables supporters to effectively contribute to their students’ success, retention, progression, and graduation.

The incumbent coordinates and facilitates seamless communication and internal and external programming for all parents of Tuskegee University students. The Coordinator of Family and Parent Relations shall oversee and coordinate the annual Parents’ Weekend, President’s Essay Contest and will manage the parents/family web portal.

Cultivate and nurture relationships with parents and families of Tuskegee University students. Serve as a primary point of contact to address inquiries, provide information, and offer support.

Design and execute impactful programming to engage parents and supports, ensuring their active involvement in the university community. Collaborate with relevant departments to organize events that align with the institution’s vision and mission.

Collaborate with the Division of University Advancement to engage parents and families in philanthropic activities supporting Tuskegee University. Oversee the Parent & Family Advisory Council (PFAC) to leverage their insights and contributions.

Exercise independent judgment to ensure that all programs and initiatives align with the vision, mission, and purpose of Tuskegee University. Uphold the core values of the Division of Student Affairs, “Anticipation, Affection, Connection, Direction, Protection and Perfection”, emphasizing the value of “Connection.”

Facilitate seamless communication between the university, students, and parents. Manage the parents/family web portal as a central hub for information, updates, and resources. Design, plan, and execute Parent and Family focused programming (i.e., Annual Town Hall, Information Sessions, and Webinars). Work with the Chief Operating Officer/Vice President for Student Affairs to create assessment tool(s) to measure the effectiveness of the Parent and Family Programs on an annual basis.

Take charge of organizing and coordinating annual events such as Parents’ Weekend and the President’s Essay Contest. Ensure these events contribute positively to the overall experience of parents and families connected to Tuskegee University. Train and supervise student workers assigned to Parent and Family Programs. Stay current on best practices in higher education and student development in the management of Parent and Family Programs through participation in professional associations including Association of Higher Education Parent/Family Program Professionals (AHEPP).

Manage data entry, contact lists, and calendars for the office.

• Bachelor’s degree in a relevant field;
  Master’s degree preferred.
• Demonstrated experience in relationship management and program development.
• Knowledge of higher education and an understanding of the unique needs and concerns of parents and families.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with various university departments and stakeholders.

Physical demands are typical of office environments.

• Able to develop relationships with campus and community stakeholders and handle multiple tasks or projects simultaneously, meeting assigned deadlines.
• Keen understanding of the role parents and families, as well as other supporters, play in…