Part Time Teller - West Rosa Avenue

Position Overview

PNC is an in‑office retail banking organization based in Tuskegee, Alabama. We are committed to fostering an inclusive workplace where all employees feel respected and valued. This Part‑Time Teller position focuses on providing a unique customer experience and improving customers’ financial wellbeing, while also increasing share of wallet.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customers’ problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

• Customer Focused – Knowledgeable of values and practices that align customer needs as primary considerations and able to create customized solutions.
• Managing Risk – Assesses and manages risks associated with business objectives, supporting PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities. Preferred skills include accountability, banking, client loyalty, CX, customer service, identifying opportunities, leveraging technology, and proactive sales.

Competencies:

Accuracy, attention to detail; addressing customer needs; banking products; digital awareness; effective communications; fraud detection; managing multiple priorities; matrix management; problem solving; understanding customer needs.

Work experience:

No degree required; prior experience not required; combination of education, certification, or experience may be considered.

Education:

No degree required.

Certifications:

None required.

Licenses:
None required.

PNC offers benefits for part‑time employees, including medical/prescription drug coverage with a Health Savings Account, dental and vision options, life insurance, 401(k) with match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and wellness program with incentives.

Paid time off: parental leave; up to 11 paid holidays; 7 occasional absence days; vacation accrued based on hours worked and usable after 90 days of service.

If an accommodation is required to participate in the application process, contact  with "accommodation request" in subject, name, job , preferred contact. Phone 877‑968‑7762 and say "Workday." All information is confidential and used only for accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to FDIA Section 19 and SAFE Act and/ or FINRA regulations regarding criminal history.

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