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Senior Member Relations & Advocacy Expert

Job in Tustin, Orange County, California, 92681, USA
Listing for: SchoolsFirst FCU
Full Time position
Listed on 2026-07-31
Job specializations:
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 88221 - 132331 USD Yearly USD 88221.00 132331.00 YEAR
Job Description & How to Apply Below

Schools First FCU is seeking a Sr Member Relations & Advocate Specialist in Tustin/Riverside, CA for full-time work. You will independently handle highly complex member escalations, applying investigation, de‑escalation, and negotiation skills to reach compliant resolutions while balancing member advocacy with risk.

Collaboration with leadership is essential for enterprise-wide decisions. You will document investigations, identify trends, and contribute to improvements in processes and trainings

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Position Requirements
10+ Years work experience
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