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Spa Associate

Job in Tustin, Orange County, California, 92681, USA
Listing for: Hand & Stone Franchise Corp
Full Time, Part Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM, Sales Associate/Assistant, Retail Sales
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Benefits

  • Childcare Discounts
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Hand and Stone Massage and Facial Spa, located in Tustin, CA, is currently interviewing for a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership based spa services industry.

Who

We're Looking For
  • Passionate about customer service
  • Motivated by success.
  • Interested in Beauty, Health, and Wellness
What We Offer
  • Contests – We give a friendly competition! Put your sales and customer service skills to the test!
  • Career Growth
    -You have the potential for rapid promotions, including management roles, based on performance .
  • Ongoing Training
    -We are ALWAYS learning and improving.
  • Flexible Hours
    - Part Time and Full Time shifts available!
  • Positive and Professional Work Environment There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional
  • Employee Discounts-Who wouldn’t want discounts on products, services, AND gift cards?
How You Contribute to Success
  • Meet membership sales goals – commission experience helpful but not necessary. Build client and member relationships to educate on options tailored to their needs.
  • Detailed knowledge of the menu of services –don’t worry, we’ll train you!
  • Excellent customer service to members and guests
  • Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned
Qualifications
  • High School Diploma or Equivalent
  • 18 years old or older
  • Strong organization and attention to detail
  • Team player with the ability to work independently with minimal supervision.
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Position Requirements
10+ Years work experience
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