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Strategic Resident Account Resolution Specialist
Job in
Tustin, Orange County, California, 92681, USA
Listed on 2026-08-01
Listing for:
Tricon-Residential
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Tricon Residential seeks a National Account Resolution Specialist to manage collections and the eviction process for residents not meeting lease terms. You will contact residents by phone, email, or text, resolve balances, and help bring accounts into good standing or assist relocation.
Responsibilities include monitoring delinquency metrics, coordinating with the accounting team, and guiding residents through payment plans while ensuring compliance with policies and Fair Housing standards.
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