Operations Technology Specialist

Location: OC/LA

Reports To: Sam Steinmetz, SaaS Operations Manager

Schedule: Primarily standard business hours; however, this role requires flexibility to support customer launches, field deployments, operational audits, and live issue resolution which may include early mornings, evenings, overnight travel, or occasional weekends depending on business and customer needs.

Pay Rate: $75,000–$95,000 annually

FLSA Status: Exempt

Travel: Up to 40–50% depending on deployment schedules and operational priorities

Booster is building the frictionless, tech-powered energy supply chain for modern transportation. We power the world's largest fleets more efficiently and sustainably through our direct operations and world-class partners.

Our Booster

OS platform eliminates the usual manual frictions between order and cash, thereby enabling energy delivery to support more businesses at lower costs. Today, we deliver conventional and renewable fuels directly to fleet vehicles nationwide, reducing costs and lowering carbon emissions—while paving the way for future clean alternatives.

As demand for sustainable energy outpaces infrastructure, Booster provides the critical tech-driven, modular solution, helping customers seamlessly transition to better solutions for their operations, their communities, and our planet.

We lead by our values and hold ourselves – and each other — accountable to them. Our values guide how we interact, the choices we make, and the decisions we take—ultimately driving our long‑term success as a business.

• Safety as our daily guiding principle,
• Customer at the heart of all our actions,
• Integrity in doing the right thing even when no one is looking,
• Excellence in never settling and always raising the bar
• Boldness in being brave and creating the future, and
• Stewardship in supporting the planet and everyone on it—we support our communities, our customers, and our people while driving play, purpose, and potential every day.

The Field Operations Technology Specialist is responsible for supporting the deployment, operational readiness, and long‑term performance of Booster’s BOS platform and third‑party (3P) partner network in the field.

This role will be highly customer facing and serves as the operational bridge between technology, field execution, customer onboarding, and partner support.

This position combines field operations, technical troubleshooting, implementation support, and operational governance into a highly hands‑on role that directly impacts customer launches, deployment quality, operational scalability, and partner success.

The ideal candidate thrives in fast‑paced operational environments, is comfortable working directly in the field, and can independently diagnose and resolve issues involving hardware, workflows, operational processes, and BOS platform adoption.

This individual will work closely with Customer Excellence, Product, Engineering, Technical Support, and Operations leadership to ensure Booster deployments are executed with consistency, professionalism, and operational discipline.

BOS Deployments & Field Implementation

• Support field deployment and onboarding activities for new BSP (Booster Service Partner) launches and customer implementations.
• Install, configure, validate, and troubleshoot BOS hardware, mobile devices, telematics equipment, and operational technology systems.
• Conduct deployment readiness assessments to ensure partner operational preparedness prior to launch.
• Execute on‑site field visits, ride‑alongs, operational audits, and implementation support activities.
• Assist with launch coordination activities including training, operational validation, hardware verification, and system testing.
• Ensure deployments are completed according to Booster operational standards, SOPs, and Vendor Excellence expectations.

Technical Troubleshooting & Operational Support

• Serve as a frontline operational and technical resource for field‑related BOS issues and escalations.
• Diagnose hardware, connectivity, workflow, and operational issues impacting partner performance or customer experience.
• Partner cross‑functionally with Technical Support, Product,…