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IT Service Desk Specialist - User Support & Tickets

Job in Tustin, Orange County, California, 92681, USA
Listing for: Schoolsfirst-Federal-Credit-Union
Full Time position
Listed on 2026-07-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25 - 36 USD Hourly USD 25.00 36.00 HOUR
Job Description & How to Apply Below

Schools First FCU in Tustin, CA is seeking a Service Desk Representative to provide team member support for software, hardware, and network issues. You will diagnose problems, document steps, and ensure timely resolution while managing ticket queues and SLA commitments.

The role includes basic AD/email account provisioning, password resets, Office 365 issues, and hardware/software troubleshooting. A High School Diploma or GED is required, with prior help desk exposure preferred.

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