Assistant Store Manager - Night Operations

Position Purpose

Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The NOASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During the training, NOASMs in Training will become familiar with Manager on Duty duties, focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs, collaborate with Night Replenishment Managers (NRMs) to manage unload, pack‑out and pack‑down, work with Store Manager, Assistant Store Managers (ASMs) and field teams to develop and implement strategies that boost sales and profitability, create actionable game plans for departmental success, and ensure smooth department operations.

NOASM‑ITs are expected to lead by example and uphold, maintain, and support all lawful company policies and positions. The training period is up to 6 weeks.

• 10% – Customer
  
  Experience:
  
  supervise associates in the selling effort, lead GET culture, set example, drive customer service and associate engagement, ensure customer concerns are solved effectively, and resolve situations promptly.
• 15% – Operations Management: perform opening, closing, manager‑on‑duty and other whole‑store focus responsibilities, adhere to all company policies and procedures, maintain store standard operating procedures (SOPs), especially safety compliance, and mitigate shrink.
• 15% – Safety: ensure self and associates follow all safety and hazmat procedures and safety matters guidelines at all times.
• 10% – Sales and Productivity: plan merchandise placement, signing and support stock integrity through inventory management, maintain store equipment and systems, and manage daily financial operations.
• 50% – Training and Preparation for Assistant Manager Position: participate in a structured training program covering all aspects of retail store management, learn and demonstrate tactics for staffing and scheduling, resolving stock deficiencies, supervising associates, handling customer issues, supporting service needs for special orders and product sales, and executing performance management, including associate disciplinary process. Complete all assigned training modules and assessments.

• Reports to the Store Manager.
• No direct reports.

• Typically requires overnight travel less than 5 % of the time.

• Continuous physical exertion may be required, such as walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.

• Located in a comfortable indoor area; conditions may produce mild discomfort on occasion.

• 18 years of age or older.
• Legally permitted to work in the United States.

• Demonstrated ability to collaborate and work effectively with cross‑functional teams.

• High school diploma or GED.

• Bachelor’s degree or equivalent in a field related to the job.

• Minimum and preferred work experience: 3 years.
• Minimum and preferred leadership experience: 3 years.

• None.

• Action oriented
• Collaborates
• Customer focus
• Develops talent
• Drives results
• Resourcefulness