Innkeeper | RESET Joshua Tree | Modus

Pay Range: $18.00 - $22.00 hourly

Soon to Open RESET Hotel in Joshua Tree is in search for an experienced Innkeeper to join our team!

At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twenty nine Palms, RESET Hotel provides unique access to some of the most iconic views in the United States. Each of our 65 guest rooms at RESET Joshua Tree offers guests a private patio, mountain view and the comforts of a boutique hotel.

• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.
• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique – we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.

• Guest Services:
  Greet and assist guests upon arrival, handle check-in/check-out processes, and respond to inquiries and special requests.
• Reservations:
  Manage reservations and room assignments, update guest records, and handle payments accurately.
• Guest Inquiries:
  Provide guests with information on hotel amenities, local attractions, and services.
• Administrative Support:
  Maintain a clean and organized front desk/bar, handle emails and phone calls, and support other departments as needed.

• Dining Service:
  Set up dining areas, present menus, take orders, serve food and beverages, and ensure tables are properly cleared and reset.
• Guest Engagement:
  Provide personalized service, accommodate dietary preferences, and address any service-related issues promptly.
• Opening/Closing Tasks:
  Restock supplies, maintain cleanliness of the dining area and kitchen, and complete inventory checks.

• Beverage Preparation:
  Prepare and serve high-quality coffee, espresso drinks, teas, and specialty beverages according to hotel standards.
• Inventory & Equipment Management:
  Maintain stock of coffee beans, syrups, and supplies, and ensure equipment is cleaned and properly functioning.
• Guest Interaction:
  Engage guests while preparing drinks and accommodate preferences to enhance their café experience.

• Mixology:
  Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beer, ports, cognacs and specialty drinks.
• Guest Interaction:
  Recommend and advise guests on wines and spirits while providing a high quality, efficient beverage service that adds to a superior guest experience and is in accordance with licensing regulations associated with alcoholic beverages.
• Knowledge:
  Ensure proper pouring, mixing, blending of drinks; know our menu and product – every recommendation reflects your knowledge, experience and your reputation as a bar professional.

• Prioritization & Multitasking:
  Balance responsibilities across the front desk, dining, and café areas, especially during peak hours.
• Effective Communication:
  Coordinate with the kitchen, housekeeping, and other departments to ensure seamless operations.
• Health & Safety:
  Adhere to all food safety, hygiene, and hotel safety protocols to maintain a clean, safe environment.

• Experience:
  
  Previous experience in hospitality, food & beverage, or customer service preferred.
• Skills:
  
  Strong multitasking abilities, exceptional customer service skills, and attention to detail.
• Technical:
  Familiarity with point-of-sale systems, reservation systems, and espresso machines is a plus.
• Personal Traits:
  Friendly and professional demeanor, ability to work independently and as part of a team, and a genuine desire to exceed guest expectations.

• Generous health, dental and vision insurance, plus 401K.
• Acce…