Cannabis Retail Manager

• Location 73829 Baseline Road,Twenty nine Palms, CA, 92277,United States
• Job Category Red Falcon Retail
• Employee Type Full-Time Exempt

This position is responsible for managing all store retail operation activities and initiatives in order to create a pleasant, easy, and rewarding experience for guests. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise:
We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistency performing our service expectations of:
  Welcoming, Proactive, Seamless, Personalized and Valued.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the Five Star Experience expectations.
• Oversee store's overall operations to boost productivity and boost sales.
• Responsible for driving sales growth and retail financial management (such as payroll and profit and loss).
• Experienced in developing store-specific strategies and leading a team to success.
• Understanding of the fundamentals of retail business for the entire store, including trends in sales, inventory management, customer shopping habits and satisfaction, pricing and promotion strategies, and specialty businesses.
• Plan and set overall store quarterly business priorities while leading a team to achieve targeted sales.
• Assess market competition, consider customer insights, and make business decisions.
• Knowledge and experience in hiring, choosing, managing, and planning talent across all store departments.
• Ensure the store remains compliant with security inventory, local and state regulations.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribes by company’s policies.
• Conduct performance reviews with department managers and monitor employee productivity, attitudes, and performance results.
• Provides consistent developmental feedback that empower and motivates our team and fosters a team environment by using effective communication skills.
• Manage a self-assured and knowledgeable sales team that offers a distinctive guest experience, puts the customer first, and provides a warm, motivational, rewarding, and simple guest experience.
• Attend to shop necessities (emergency, ethical conduct, safety, compliance, etc..).
• Lead by example and develop an attentive and motivated staff.
• Recognize sales trends and direct your team to capitalize on important seasons, occasions, and weekends to boost sales in core business categories.
• Develop long-term talent strategies to support team expansion.
• Implement and oversee work schedules that suit customer and business requirements (including weekends, mornings, evenings, overnight, and appropriate seasonal adjustments).
• Manage daily cash handling procedures.
• Ensure the satisfaction and safety of all visitors and guests.
• Protects company assets and minimize loss by ensuring all store standards and operating procedures are met including workplace safety, inventory control, and loss prevention.
• Responsible for the maintenance of all necessary financial reporting, incident reporting, record keeping, scheduling, and communication to appropriate contacts; both internal and state reporting.
• Maintain excellent communications with all Directors and Supervisors.
• Implements approved departmental policies and procedures.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Prepare necessary data for the budget in area of responsibility.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Develop, maintain and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implement…