Client Relationship Banker

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us – it’s about you!

We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve.

This position is primarily responsible for supporting a retail branch, or other branches as needed, in the opening of deposit accounts (commercial and personal), gathering documentation for retail and commercial loans and reviewing financials for current and prospective clients. This position should be able to manage long-term relationships with clients and prospects. This position is also responsible for efficiently processing client deposit transactions while following bank policies and procedures.

The salary for this role will be between $21 and $25. The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.

• Works with existing clients and prospects to open Consumer and Commercial deposit accounts.
• Provide outstanding service and use problem solving skills to satisfy client needs (may be in person and/or via telephone).
• Works with clients to efficiently process transactions while following bank policies and procedures.
• Works with the Branch Manager, CSM, CSR, Commercial Lender, or clients/prospects, to collect all necessary supporting documentation for both Commercial and Consumer Loans and Deposit products.
• Ensure timely analysis of financial reports/documents from clients that are required to comply with established loan policies and procedures.
• Properly communicate the banks Consumer, Commercial, Merchant Bankcard, Cash Management and Mortgage products.
• Be able to successfully meet assigned sales goals by selling Consumer, Commercial, Merchant Bankcard, Cash Management and Mortgage products and services.
• Lead the branch team as the champion for branch sales and service promotions.
• Work with CSR staff to coach, educate and mentor for improved sales of products and services to clients and prospects.
• Process, record, track and verify various reports and forms accurately.
• Participate in community events and promote Riverview Bank’s values, products, and services to increase visibility in local communities.
• Understand and observe laws and regulations that relate to Retail and Commercial Banking.
• Work with existing clients and prospects as required to receive other information as needed.

• Projects, professionalism in both appearance and attitude when dealing with clients.
• Coordinates, when necessary, with other departments or external contacts.
• Participates in and completes all required training modules with passing scores.
• Follows all state and federal laws, and all Riverview policies and procedures.
• Other duties as assigned.

• Frequent contact with Supervisor to receive instruction and direction.
• Maintain strong working relationship with other areas of the Bank.
• Daily contact with clients and prospective clients in helping fulfill banking needs.
• Maintain strong working relationship with Commercial Lenders and peers in the lending area as well as other support areas.
• Maintains contact with clients to ensure that service levels are appropriate.
• Occasional contact with members of professions with whom incumbent must consult from time to time, i.e., attorneys, accountants, and other financial intermediaries.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or…