Loan Servicing Specialist

Corporate Office Twin Falls, , USA

Ideal candidates will demonstrate the bank’s core values.

• Driven
  :
  Hard‑working, self‑motivated, and strives for excellence. Seeks opportunities to contribute, learn, and grow. Brings positive energy, initiative, and collaboration to help the team and Bank win.
• Dedicated
  :
  Committed to the success of colleagues, customers, and the Bank. Has a team‑first attitude—caring more about the team’s success than personal recognition. Follows through on commitments and takes ownership for results.
• Engaged
  :
  Cares about their job and the Bank’s success. Energetic, curious, and focused on their work and the Bank’s mission. Collaborates with purpose and builds internal and external relationships.

• Provide exceptional customer service to internal and external customers through phone calls, email, and loan desk tickets.
• Be responsible for all aspects of loan maintenance, to include processing payments, payoffs, payment corrections, and wires.
• Be responsible for the setup of all loan types in the bank’s core system and/or perform quality control of loan setup.
• Review annual escrow analysis, track and pay property taxes and insurance (flood, private mortgage insurance, hazard), and set up and/or cancel escrow accounts.
• Perform title tracking to ensure liens are added and/or released timely on titled collateral and real property.
• Ensure timely and accurate credit reporting on applicable loan types.
• Complete other duties as assigned.

• Demonstrate the Bank’s core values: driven, dedicated, and engaged.
• High school diploma or equivalent, and
• One year of experience in banking, finance, office or clerical support, or related role.

• Two years of experience in banking or finance.

• Reliable transportation to and from work.
• Sitting or standing for extended periods of time and the ability to work and operate computer applications and equipment.
• Able to perform essential responsibilities of the job with or without reasonable accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.