Program Manager

Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
SUMMARY

The Program Manager is the senior on-site official responsible for the overall success of the project and is the face of the company to client representatives. Has full responsibility for managing the operation, maintenance, and repair, building alterations, customer requirements and all other operational components.

• The Program Manager has complete authority on behalf of TTI during the term of the awarded contract; has complete and independent financial authority for purchase of tools, material, and parts as necessary; and is authorized to accept inspection reports and all other correspondence on behalf of the company.
• Thoroughly understands the contract and ensures accurate execution of plans, specifications, statement of work, task orders, safety plans, quality control plans and all other project-related plans and procedures.
• Has full responsibility for all building operations including operations, maintenance and repair, building alterations, customer requirements and all other operational components.
• Plans, coordinates, directs, and supervises personnel, subcontractors and vendors ensuring that they complete the work on time and within the budget safely, with quality workmanship and to the customer’s satisfaction.
• Promotes the highest degree of safety and ethics standards.
• Ensures compliance with Government agencies.
• Establishes maintenance schedules, budget and monitor/control costs, contractual requirements including billings, safety and daily reports and weekly updates.
• Develops and maintains positive labor relations with union officials and shop stewards.
• Ensures that contract requirements are executed at a level equal to or higher than stated standards and shall strive for complete customer satisfaction.
• Reviews project reports from the customer and briefs upper management on the project.
• Establishes and fosters teamwork among the Project Management Office (PMO) management team and subordinate staff; motivates management/staff teams to plan and executive functions necessary for successful contract compliance; provides direction and supervision as necessary.
• Establishes and maintains a liaison with the Contract Officer Representative (COR) and other designated client representatives; consults regularly to evaluate and ensure client satisfaction with performance.
• Performs all other administrative, operational, and logistical functions necessary to successfully manage the contract.
• Other duties as assigned.

• Bachelor’s Degree with at least ten (10) years of high-level facilities management experience
• Additional work experience may be substituted for the degree requirement.
• Must have and maintain a Top-Secret Clearance.
• Extensive experience managing the operation, maintenance, and repair, building alterations and all other operational components of a building with at least 500,000 square feet of occupied office space
• Must be extremely knowledgeable of mechanical,electrical, and utility systems.
• Extensive knowledge of federal and state safety regulations.
• IFMA Certification as Certified Facility Manager (CFM) or must obtain CFM certification within six months of hiring.
• Demonstrated strong time management, planning and project management skills.
• Proven ability to interface with all levels within an organization.
• Must be skilled in developing positive customer relations skills.
• Strong verbal and written communications skills.
• Strong analytical and problem-solving skills.
• Strong presentation and diplomacy skills.