Parts Specialist

Parts Specialist – O'Reilly Auto Parts

Join to apply for the Parts Specialist role at O'Reilly Auto Parts
.

Bilingual candidates encouraged to apply.

• Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.).
• Promptly greet retail/walk‑in customers in a friendly, courteous manner and assist them with merchandise selection.
• Assist managers and/or installer service specialists in serving professional customers as needed.
• Complete assigned company training relevant to position.
• Provide excellent service to customers calling the store by answering all calls, accurately looking up parts and quoting prices, recommending premium and related items, and offering the Low‑Price Guarantee.
• Maintain & secure cash drawer, accept cash/checks, accurately make change, process credit card transactions.
• Process exchanges and returns for credit in a friendly manner, following company policies.
• Address and resolve customer complaints in a friendly manner.
• Assist with completion of daily image maker, planogram updates, freight receival, stocking shelves, fronting & facing, cleaning, etc.
• Perform operational tasks such as preparing new, core, and warranty merchandise returns to ship to distribution center; assist with monthly stock adjustments and inventory cycle counts.
• Operate brake lathe and other store test equipment after training and company requirements are met.
• Perform in‑store services for customers (where state and local laws allow) – e.g., install wipers, test/charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.
• Occasionally drive delivery vehicle to make deliveries when business needs dictate (must meet company mandated driving record requirements).
• All other duties as assigned.

Required:

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store simultaneously.

Desired:

• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification.
• Fluency in multiple languages (Spanish highly desired).

• Competitive wages & paid time off.
• Stock purchase plan & 401(k) with employer contributions starting day one.
• Medical, dental & vision insurance with optional FSA.
• Team member health/wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to  or call (800) 471‑7431 option, and provide your requested accommodation and position details.

• Entry level

• Full‑time

• Sales and Business Development

• Retail

Twin Falls,

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