Cruise Ship, Retail Sales Manager

Provide leadership for Cruise Ships onboard retail shops to promote and model our high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement. The Retail Manager must demonstrate honesty and integrity in all interactions.

• Motivate and coach a sales achieve/exceed sales and promotional targets.
• Create and execute plans to drive sales.
• Lead the team of minimum 10+ people.
• Deliver an outstanding guest experience.
• Promote high quality retailing standards.
• Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
• Train and coach sales team on Starboard’s standards – product knowledge, selling techniques, asset protection and guest service.
• Manage inventory with an emphasis on asset protection.
• Analyze and report sales and talent data to corporate office.

• 2+ years of flagship retail store, department store or multi-unit retail management experience with annual sales of $ 5 million+.
• 2+ years in leading a large and diverse retail sales team with a minimum of 10+ employees.
• Ability to:
• Live and work abroad on ships for 6 months continuously.
• Assess and develop talent, in order to build future leadership pipeline.
• Build relationships at all levels of onboard management, in order to partner and influence business decisions.
• Manage time effectively through prioritization.
• Skills:
• Strong interpersonal and leadership skills.
• Strong verbal and written English language skills.
• Proficiency in MS Excel, Word, Outlook and PowerPoint.

At Starboard Cruise Services and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment.

We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.

We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Cruise Services and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws.

All employment decisions will be made based on business needs, job requirements and individual qualifications.

So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.