Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans – start when you start!
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) with 100% company match (after 1 year of service, up to 5% of eligible compensation)
• Tuition reimbursement (up to $5,250 in the 1st year)
• Collaborative work environment with advancement opportunities
• Opportunity to positively impact local businesses through your sales efforts

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to present communication packages to potential business customers
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of products to assist customers with inquiries and demonstrate the value of switching to the employer's services
• Problem-solve and encourage customer commitment to enhance business relationships

• Proactive approach to customer engagement and sales
• Previous outbound telemarketing experience in a call center preferred
• Outgoing personality with the ability to direct conversations and close sales
• 3 to 6 months of related experience and/or training
• Associate's degree or higher preferred

• Experience in a sales or customer service role within the telecommunications industry
• Strong problem-solving skills and ability to work independently
• Familiarity with Sales Force or similar CRM software
• Excellent verbal communication skills
• Ability to build rapport quickly with clients

#Telecommunications #Sales Opportunity #Customer Service #Career Growth #Benefits Package

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.