Auto Parts - Counter Sales Associate

NPW is seeking an organized and experienced Counter Sales Associate to join our team.

The ideal candidate for this position will be initiative-taking and can provide exceptional customer service while supplying customers with timely & accurate information regarding order status, and responding to customer concerns will support our sales effort by expanding current customer relationships and identifying new customers.

NPW is a leading independent automotive aftermarket parts distributor. The company has over 500 employees, 50 company owner locations in 14 states that include both stores and warehouses. NPW was founded in 1969 and has grown significantly through the successful completion of 30 acquisitions and organic endeavors.

• Minimum of one (1) year of inside sales or customer service experience.
• Thorough knowledge of the automotive industry.
• Excellent customer service and communication skills.
• Strong phone etiquette.
• Bilingual English/Spanish is a PLUS.
• Positive and professional attitude.

• Respond to customer inquiries via the web, email, and/or telephone.
• Ensure all customer orders are processed within designated Service Level Agreements.
• Establish new accounts through client referrals or outbound calls to potential customers.
• Provide quotes and order information to customers.
• Demonstrate knowledge of the product.
• Provide technical advice, troubleshoot, and find solutions to customers' problems.
• Additional duties as assigned by the Warehouse Manager.

• Must be able to occasionally lift a minimum of 50 lbs.
• Consistently lift/carry 10‑20 lbs.

• Paid Time Off
• Health Benefits
• Employee Purchase Program
• Weekly pay
• 401K
• Advancement Opportunities

We are a drug‑free workplace.

NPW is proud to be an E-Verify employer
. All offers of employment are contingent upon verification of your eligibility to work in the United States.

Qualified applicants must successfully pass a pre‑employment drug screening.