Software QA Engineer L4

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre‑qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances.

Frontdoor is a cutting‑edge, one‑stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre‑qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit

Our Quality Engineers (QEs) collaborate closely with Product Managers and Developers to understand product features, technical implementation, and ensure our sites, products, and platforms consistently deliver exceptional quality and performance.

The ideal candidate is results‑driven, possesses strong interpersonal and communication skills, and can work effectively both independently and within a team. This role demands someone passionate about raising the bar for QE practices and establishing high‑quality testing standards across the organization.

• Design, develop, maintain, and execute smoke, regression, functional, and performance test cases, ensuring full traceability to business requirements and technical specifications. Analyze software internals, debug issues, review logs, and develop automated tests using appropriate scripting and automation tools. Continuously introduce new ideas, tools, and innovations to improve testing efficiency and effectiveness. Regularly communicate testing metrics and insights to stakeholders. Demonstrate strong understanding of the Software Test Life Cycle (STLC) and Defect Life Cycle.
  
  Maintain and enhance the automation framework, including test data management. Collaborate effectively as a team player, supporting and mentoring peers when needed.

• JIRA for Defect Management
• XRAY for Test Management
• Lambda Test for device cloud
• Applitool or any other UI/UX design automation tool
• Kafka, Splunk or snowflake expertise for test data verification
• Postman for API testing and automation

Required Skills:

• Functional Testing: Strong experience in writing, maintaining, and executing functional test cases.
• UI Automation: Expertise in creating and managing UI automation frameworks (ex. Selenium).
• API Testing: Proficiency in testing and automating React Native or REST APIs and Protobuf services.
• Database
  
  Skills:
  
  Hands‑on experience with SQL and database testing (ex. Mongo, Oracle).
• Automation Frameworks: Ability to build test automation frameworks and CI/CD pipelines from scratch (ex. Gitlab, Github).
• Programming
  
  Skills:
  
  Strong problem‑solving skills and experience coding in languages such as Java, JSON, JavaScript, Playwright.
• Software Test Life Cycle: In‑depth understanding of test and defect life cycles.
• Communication: Ability to convey testing metrics and insights effectively to stakeholders.
• Team
  
  Collaboration:
  
  A team player who thrives in collaborative environments.

Preferred

Skills:

• Experience with Performance Testing and/or Dev Ops practices.

Bachelor’s degree in Computer Science or related field required, Master’s degree preferred.

5+ years of relevant experience required.

Salary range: $103k to $120k, actual base pay will depend on skills, qualifications, responsibilities, experience, and location. Additional rewards and incentives may be available. Benefits include health, wellbeing and financial components such as insurance for medical/pharmacy, dental, vision, life, and disability; weight loss and smoking cessation programs; matching 401(k) and participation in employee stock purchase plan.