Customer Care Advocate , 1st Shift
Job in
Twinsburg, Summit County, Ohio, 44087, USA
Listed on 2026-07-21
Listing for:
Regal Rexnord Corporation
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Regal Rexnord Corporation - - Responsibilities:
Handle customer inquiries, process orders, prepare quotes, track bids, and manage RMAs;
Resolve billing issues and provide first-call resolution to maintain customer satisfaction;
Collaborate with Purchasing, Manufacturing, Shipping, Scheduling, and Engineering to resolve issues;
Maintain accurate customer contact information and documentation for assigned accounts;
Meet or exceed customer satisfaction goals through professional communication
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