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Senior CSR - Platinum Accounts & Order Management
Job in
Twinsburg, Summit County, Ohio, 44087, USA
Listed on 2026-07-25
Listing for:
GROWSCAPE
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
GROWSCAPE in Twinsburg, OH is seeking a Senior Customer Service Representative to oversee high-priority accounts from order entry through delivery. You will be the primary liaison for Platinum-level customers and work with operations, scheduling, load planning, and sales to assure accuracy and on-time fulfillment.
You will monitor orders, flag risks, communicate updates, and drive process improvements to reduce errors and enhance the customer experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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