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Client Service Representative I
Job in
Twinsburg, Summit County, Ohio, 44087, USA
Listed on 2026-07-30
Listing for:
Quest Diagnostics
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Respond to incoming customer inquiries, requests and complaints using professional etiquette across multiple channels;
Research and troubleshoot inquiries and follow up with customers until resolved;
Complete documentation for received requests and maintain accurate records;
Report priority matters to clients and internal parties following procedures;
Provide information and guidance about business processes and escalate issues as appropriate to supervisor
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