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B2B Customer Experience & Order Specialist

Job in Twinsburg, Summit County, Ohio, 44087, USA
Listing for: Growscape
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Growscape is seeking an experienced Customer Service Representative to manage orders, inquiries, and account details from entry through delivery. You will partner with sales and operations to ensure accuracy, timely communication, and strong customer relationships.

You will handle multi-step order processing, issue resolution, and proactive status updates while maintaining a professional and positive image with customers and internal teams.

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