Field Service Engineer

Field Service Engineer

Location New Orleans, LA, Hammond, LA, Baltimore/Washington D.C., Grand Rapids, MI, Twinsburg, OH, US
- Southeast Region, US
- Northeast Region, US
- West Coast Region, US
- Midwest Region, US
- Pacific Northwest Region, US
- Southwest Region, US
- Remote

Job Category Customer Service & Technical Support, Engineering Division

Intralox L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Field Service Engineer for multiple regions within the United States. Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.

Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.

Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

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• Perform mechanical installations, onsite technical support while assisting with other mechanical work on the client site.
• Lead field mechanical assembly, installation, and commissioning of equipment.
• Support mechanical and electrical subcontractors for installation of equipment at customer facilities.
• Lead training, troubleshooting, and repair/adjustment of mechanical and electrical control systems.
• Work with Test Engineering Group and perform factory acceptance tests of finished equipment.
• Assemble discrete pieces of equipment that incorporate Intralox belting at the Hanover facility.
• Provide design and assembly support for industrial conveyor equipment, as needed.

• A bachelor’s degree in engineering.
• Minimum of 2 years of experience as a Mechanical or Electrical Engineer.
• Ability to understand and work from mechanical and electrical drawings.
• Ability to independently install, troubleshoot, and repair mechanical/electrical control systems.
• Ability to read and understand manufacturer’s drawings and manuals. Electrical drawing/ schematic reading.
• Strong mechanical aptitude.
• Knowledge of control panels and control panel/ field components.
• Proficient with using PLC software and hardware.
• Adeptness with Allen Bradley, Powerflex Drives, RSLogix 5000, Studio 5000, RSLogix + 500 Rockwell applications.
• Excellent communication skills (verbal and written).
• Ability to establish strong relationships with engineering groups, customers, suppliers and subcontractors.
• Previous knowledge of electrical panels, motors, drives, networks, and PLC’s.
• Methodical approach to troubleshooting and strong analytical skills.
• Ability to travel extensively (70% +) work weekends, holidays and overtime when required.
• Ability to lift to 40 lbs. and climb ladders.
• Ability to set priorities, utilize and coordinate resources, and manage visits from start to finish with little supervision.
• Customer service-oriented personality and approach

• Previous experience using bar code scanners and cameras.
• Previous lead or supervisory experience.
• Previous work experience in an industrial environment. Experience can either be in a manufacturing plant or with an integrator or equipment OEM.
• Knowledge of or prior work with industrial conveyor systems.
• Previous experience with Siemens Step 7, TIA Portal.

• health
• dental
• vision
• disability insurance
• paid time off
• 401K
• flexible spending account
• life and AD&D insurance
• long term care
• tuition reimbursement
• additional voluntary benefits

Intralox’s benefit program is a major part of an employee’s total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.

Salary Range: $60,200 to $127,300

EEO/Vet/Disability Notice EOE/M/F/Vet/Disabled