IT Service Desk Analyst — Onsite Support
Job in
Twinsburg, Summit County, Ohio, 44087, USA
Listed on 2026-08-31
Listing for:
Great Day Improvements, LLC
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Great Day Improvements, LLC is seeking an IT Service Desk Analyst I to join the onsite team in Twinsburg, OH. You will serve as the first point of contact for IT support, resolving common technical issues and guiding users through troubleshooting steps.
Responsibilities include ticket management from intake to resolution, hardware/software support, and collaboration with Tier II teams. A strong customer service mindset and ITIL-aligned practices are essential.
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