Inside Sales​/Customer Service

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Admin/Clerical

Fluidraulics, a Tavoron company, is a leading provider of fluid power, automation, and motion control solutions, helping customers improve the performance, reliability, and efficiency of their operations. As part of Tavoron, Fluidraulics benefits from the resources and capabilities of a growing industrial technology organization while maintaining the customer-focused, entrepreneurial culture that has made the business successful.

Tavoron is building a leading industrial solutions platform through a collection of specialized businesses serving customers across automation, fluid power, compressed air, and related industries. Our companies are connected by a commitment to being
Trusted, Collaborative, and Innovative partners to our customers and employees.

Fluidraulics is seeking an
energetic, detail-oriented Inside Sales / Customer Service Representative to join our team. This role serves as a key connection between our customers, sales team, suppliers, and internal operations. You will support the sales process, manage customer orders and supply chain requirements, respond to customer needs, and help identify opportunities to grow existing business.

The ideal candidate has at least2 years of experience in a similar role within automation, fluid power, pneumatics, hydraulics, or a related technical industry
. Strong communication, organization, customer service, and teamwork skills are essential, along with the ability to learn and communicate technical product information.

• Support the sales team with customer inquiries, order processing, order fulfillment, and expediting purchase orders.
• Manage customer supply chain requirements and coordinate with suppliers, shipping, receiving, and warehouse teams to ensure timely delivery.
• Provide responsive, professional customer service by answering questions, resolving issues, and maintaining strong customer relationships.
• Process and track orders accurately using ERP and other business systems.
• Maintain accurate customer, lead, opportunity, and activity information within the CRM system.
• Support inside sales and business development efforts through outbound calling, lead follow-up, and telemarketing activities.
• Communicate product features, benefits, availability, and applications to customers based on their needs.
• Work closely with outside sales and business leaders to develop targeted customer outreach and business development strategies.
• Assist with identifying new sales opportunities and nurturing leads through the sales process.
• Collaborate effectively with teammates and other departments to ensure a seamless customer experience.
• Perform other duties as assigned to support the sales and customer service team.

• Minimum 2 years of experience in inside sales, customer service, order management, or a similar role.
• Experience in
  automation, fluid power, pneumatics, hydraulics, or a related technical industry required.
• Experience with ERP/order processing systems, including shipping, receiving, and warehouse processes.
• Experience using CRM software such as Salesforce or similar platforms.
• Strong verbal and written communication skills in English.
• Ability to understand and clearly communicate technical product information.
• Strong attention to detail and organizational skills with the ability to manage multiple priorities.
• Ability to work effectively in a small, team-oriented environment and take direction from business leaders.
• Strong customer service mindset with a positive, professional, and solutions-oriented approach.
• Proficiency with Microsoft Office and basic computer skills.

This is an excellent opportunity for a motivated professional to build and expand their career in technical sales and customer service
. You will work in a fast-paced environment where initiative, teamwork, communication, and technical knowledge are valued. Your contributions will directly support customer satisfaction, sales growth, and the continued success of Fluidraulics and Tavoron.

Physical Demands.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel;

reach with hands and arms; climb or balance and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.

Work Environment.The work environment characteristics…