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Sales & Service Technician

Job in Twinsburg, Summit County, Ohio, 44087, USA
Listing for: Groundworks
Full Time position
Listed on 2026-06-18
Job specializations:
  • Trades / Skilled Labor
    Installation Technician, Field/Service Technician, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 120000 USD Yearly USD 120000.00 YEAR
Job Description & How to Apply Below

Ready to build your future? We are Groundworks, North America's leading foundation repair and water management specialist. As a Top Workplace, we offer career growth, comprehensive benefits, a culture that values hard work, and company ownership equity.

We are looking for a Service Technician to join our team in Twinsburg, OH.

Job Overview

The Service Technician is an integral part of the customer journey post-installation. They partner with customers to inspect and service pre-existing foundation repair and water management solutions, and support them with additional solutions options.

Why Join Our Service Team
  • Base Pay + Commission with no cap on earnings
  • Average annual earnings $120,000
  • Company vehicle and gas card provided
  • Full-time, non-seasonal work
  • Pre-qualified, high-quality appointments—no cold calling required
  • Advanced leadership training and career advancement opportunities
  • Medical, dental, vision, long/short-term disability, life insurance, 401(k) match, PTO after applicable waiting periods
  • Equity in a leading company
Job Responsibilities
  • Execute appointments scheduled with customers
  • Travel to customers’ homes as assigned
  • Build long-term relationships and represent the company professionally
  • Recommend additional products and services to enhance or remedy original installation
  • Perform annual maintenance visits and reactive service appointments
  • Install additional products purchased by customers when required
  • Adhere to safety regulations and procedures
  • Determine potential warranty or non-warranty work on installed solutions
  • Communicate job status and submit documentation to Service Manager and customers
  • Perform other duties as assigned
Qualifications
  • 1+ years of sales experience preferred (not required)
  • Construction / Home Improvement experience preferred
  • Proven customer relations experience preferred
  • High school diploma, GED, or equivalent experience
  • Valid, non-restrictive driver’s license
Requirements
  • Full-time position
  • Remote & Onsite:
    Reporting to branch location while working remotely
  • Servicing area within territory
Benefits
  • Competitive pay
  • Employee ownership opportunities
  • Industry-leading training programs
  • Leadership development and career growth tracks
  • Comprehensive and affordable benefits package
  • Top workplace with award-winning culture
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