Lock Box Processor

Position Title:

Lock Box Processor

FSLA Status:

Non-Exempt

Reports to:

Director of Treasury Management Operations

Location:

Tyler Annex

Benefits:

* Medical, Prescription Drugs, Dental, and Vision Insurance

* Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment

* 401(k) with a Match

* Basic, Voluntary, and Dependent Life Insurance

* Paid Time Off

* Paid Bank Holidays

* Workplace Wellness Programs

* Employee Assistance Programs

* Tuition Reimbursement

Job Summary:

Performs input functions.

Essential Functions:

* Operates and maintains lockbox equipment systems and peripheral equipment.

* Runs programs for lockbox, print jobs and backups as scheduled.

* Performs input functions as assigned for a variety of accounts.

* Ensures printed reports are accurate and efficiently distributed.

* Performs balancing routines as prescribed to ensure the accuracy of critical operational steps, notifying the supervisor as required.

* Sorts, opens, processes high volumes of mail accurately and quickly.

* Maintains confidentiality of all sensitive Bank information.

* Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank's mission, CORE Values, and Blue Book culture guide.

* Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.

* Participates in proactive team efforts to achieve departmental and company goals.

* Understands and agrees to abide by the policies and procedures established at Southside Bank.

* Responsible for complying with audit policies and procedures as they pertain to this position.

* Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.

* Must comply with all applicable laws and regulations.

Additional Functions:

* Gathers, collates, classifies and reports information.

* Examines and evaluates data. Processes as required by individual customer.

* Analyzes data to determine the time, place or sequence of operations.

* Follows directions expressly assigned by other people or helping others with their work assignments.

* Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.

* Performs additional duties, as assigned or directed.

Required Education/

Experience:

* High school diploma with banking experience.

* One year experience with bank operations.

Necessary

Skills:

* Ability to perform repetitive tasks with great accuracy according to set procedures.

* Ability to work flexible hours.

* Setting up and controlling, regulating and adjusting machines or equipment. Requires judgment.

* Understand complex instructions and written materials. Read, write, and speak using standard business communication formats, diction and style.

* Ability to coordinate eyes, hands and fingers to make precise movements quickly and accurately.

* Adapting effectively to changing work tasks, technology, procedures, conditions and physical demands.

* Computer literate.

* Ability to multi- task.

* Good customer relation skills.

Physical Activity/Dexterity:

* Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.

Physical Environment Demands:

* Must be able to remain in a stationary position 90% of the time.

* The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.

* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.

* Constantly positions self to operate on a computer.

* The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.

Working Conditions/Environment:

* Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

* Moderate noise (e.g. business office with computers and printers, light traffic).

Work Schedule/

Hours:

* Monday through…