Technical Project Coordinator

## Technical Project Coordinator Apply locations:
Tyler, TXtime type:
Full time posted on:
Posted Yesterday job requisition :
R281#
**** Current Staff should log into your Workday account to apply internally through the Careers app.
**** Pine Cove is a growing non-profit organization that offers a wide variety of professional, impactful, and fun full-time jobs. We are frequently looking for additional ministry-minded individuals to join our team in various departments such as marketing, accounting, registration, information technology, human resources, and more!#
** Job Description

Summary:

** This position is responsible for assisting the IT Department with general administrative tasks and processes, supplying excellent customer service, and helping manage departmental projects. Specific areas include: help desk support and ownership, correspondence scheduling, bill processing, operational support, and project management. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.#
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* Job Description:

****** Job Responsibilities
***** Oversee organizational needs and day-to-day operations of the IT department, specifically on the IT Operations side.
* Triage, prioritize, and schedule IT support tasks and provide status communication and excellent customer service to Pine Cove staff requesting support.
* Coordinate basic support for Pine Cove's core operational systems, including, but not limited to, Jumpcloud, Click Up, Google Workspace, iCampPro, Workday, and Salesforce (no previous experience req'd).
* Assist with escalating issues as needed to Pine Cove staff engineers or technology vendors using clear written and verbal communication.
* Manage other administrative needs of the IT department including bill processing, overseeing the IT maintenance calendar, and supporting team members in these and other processes.
* Responsible for other tasks as directed.
**** Job Qualifications
***** Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith
* Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook
* Maintain compliance with all state and federal laws
* Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors
* Is self-motivated with a desire to serve and do all things with excellence
* Adjusts to changes in environment or schedule while maintaining a joyful attitude
* Possess a current driver’s license and able to drive company vehicles as needed
* Bachelors degree preferred
* Minimum of 1 year of administrative experience preferred
* Strong customer service skills, multi-task prioritization, and problem solving skills required
* Strong problem-solving and attention to detail skills required
* Strong written and verbal communication skills required
* Moderate computer skills and a general curiosity for learning new technologies / technical skills
* Is self-motivated with a desire to serve and do all things with excellence, ability to work independently and with a team.

Pine Cove exists to be used by God to transform the lives of people for His purposes and His glory! We are not only a high-energy and creative environment but also a life-transforming and rewarding workplace. Apply to be a part of this “Christ-centered, others-focused, seriously fun” ministry today!
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